At Tartan of Redlands, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make reservations, place orders, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Reservation details
Order details
Contact form submissions
Payment Information
Payments made through our website are processed by secure third-party providers. We do not store or have access to your full credit card information.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
IP address
Device type
Browser type
Pages visited
Time spent on the site
Cookies or similar tracking technologies
This information helps us improve website performance and enhance your experience.
2. How We Use Your Information
We may use the information we collect to:
Process reservations and online orders
Communicate with you about your orders, reservations, or inquiries
Improve our website, menu offerings, and customer experience
Send promotional or marketing messages if you choose to opt in
Maintain website security and prevent fraud
Understand website traffic patterns and user behavior through analytics
3. Sharing Your Information
We may share your information only with trusted third parties who assist us in operating the website or delivering services, such as:
Reservation platforms
Payment processors
Delivery partners (if applicable)
Email communication systems
Website hosting providers
These partners are permitted to use your information only to provide services on our behalf.
We do not sell, trade, or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve functionality
Store your preferences
Understand how you interact with our site
Provide a better browsing experience
You can disable cookies at any time through your browser settings, though some features of the site may not work properly.
5. Data Protection & Security
We use reasonable technical and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to keep your information secure, no method of transmission over the internet is 100% guaranteed.
6. Data Retention
We retain your personal information only as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Maintain proper business records
After that, your information will be deleted or anonymized.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your information
Opt out of promotional communications
To make a request, please contact us using the information below.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children. If we become aware that a child under 13 has provided personal information, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date at the top of this page. Continued use of our website means you agree to the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Tartan of Redlands
Address: 24 E. Redlands Blvd., Redlands, CA 92373
Phone: (909) 792-9919